Some scents are lighter and others are much stronger. We try and offer a range of candle/tart scents and strengths. With that being said we are always working with other scent companies, in order to always provide the best product that we can.
If you feel you have received product that does not perform the way that it should, and you would like to return your product for testing, you will need to ship the product back to us. Candles can not be burned more than 10% to be eligible to be replaced. Melts can not have more than 2 missing to be eligible to be replaced. If there is something wrong with the product we will refund your shipping and send out the same product for you. If the product does not show any signs of being defective there will be a 25% restocking fee and we will issue a voucher worth 75% of the product cost.