If your order is returned to us, we will convert your order to a gift voucher (minus shipping charges) and email you the gift voucher number.
If your order is in "Transit" on the way back to us then we can reship the order back out but you will need to purchase a voucher for the shipping costs.
Please be sure to enter your address correctly. During the checkout process you have to confirm that your address is correct. This policy may be applied to any orders returned to us due to the wrong address, undeliverable, etc.